Business Services

Project Management
Launching an online gaming operation is a significant undertaking involving planning and vision. To help with your effort, WagerLogic has prepared a detailed, results-oriented project management plan to identify what you need to succeed in today's marketplace. As your project manager, we will:

• Prepare a detailed implementation plan outlining the requirements and the approach of the project
• Assist in developing your business plan that describes the strategic direction of your brand
• Determine the degree of customization and functional specifications of your package
• Help develop a comprehensive marketing plan
• Develop and deliver a training and support plan
• Order and install hardware and software customization
• Aid in your licensing process
• Test the whole system for proper function

Customer Service and Technical Support
Customer service is the cornerstone of any online gaming operation. Our highly trained service department meets all customer needs via e-mail, live support or toll-free telephone 24 hours a day, seven days a week. Both PlayersHelp and ECash Direct operate around-the-clock support, handling customer queries from software installation to balance inquiries in English, French, German, Spanish, Italian, Chinese (Traditional) and Japanese.